NMLS ID: 1750335
PennyMac (NMLS #359**) is a top national mortgage lender. We are committed to providing our customers with a range of innovative solutions to help them purchase, refinance or simply remain in their homes. Whether you are new to the home loan process or experienced buyers PennyMac is dedicated to offering competitive rates and superior service. Being an online mortgage lender means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. The company’s licensed loan officers are trained to help customers through the process every step of the way. Mission: Since its founding in 2008, PennyMac has sought to restore Americans’ trust in home ownership by improving the quality and consistency of the mortgage lending experience.
Albert was great. I had very little communication from loan processing department. I had to call for updates and communication. Would like to hear from my processor more. I believe his name was Hector, I never ever talked with him, he emailed me twice. Once I called and talked to Cristie Hampton I got real answers. She was fantastic.
RANDY C from Buckeye, AZ
did not have to get lots of documents, got an update weekly
FLOYD J from Pomona, CA
The customer service was very clear and timely and the people were very friendly I especially was happy with the service that Elisabeth Gould provided me through this process!
Chad P from Pasco, WA
everyone I spoke to was very professional and accurate. Albert was greewat to work with THANKS ALBERT!!!!
RANDOLPH K from Myrtle Beach, SC
Very good overall experience. From the time I inquired about the loan, through the application process was very easy. Communicating by phone or email, fax, and by mail once, we were able to complete our process. Thanks.
Bryan M from Nashville, AR