NMLS ID: 1750335
PennyMac (NMLS #359**) is a top national mortgage lender. We are committed to providing our customers with a range of innovative solutions to help them purchase, refinance or simply remain in their homes. Whether you are new to the home loan process or experienced buyers PennyMac is dedicated to offering competitive rates and superior service. Being an online mortgage lender means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. The company’s licensed loan officers are trained to help customers through the process every step of the way. Mission: Since its founding in 2008, PennyMac has sought to restore Americans’ trust in home ownership by improving the quality and consistency of the mortgage lending experience.
Albert and Drew were phenominal to both myself and my wife during this process. Both were very helpful and courteous throughout. I have actually recommended a friend do his refinance with PennyMac based upon the customer service that was provided not only during this process but throughout my previous loan with PennyMac. Can not thank this lender enough for their customer service and willingness to help us on a monthly basis. Thank you and happy holidays from the Persiani family.
JEFFERY P from Upland, CA
The people were great and kept us informed on the progress of our loan. We really appreciate everyone who worked on it.
BILLY W from Conway, AR
The start of the procedure with Albert went well but after that it seemed like sometimes the right didn't know what the left was doing. The web site was not always accurate, the final signing was cancelled, rescheduled, then the notary notified after the appointed time that he never received the papers to bring them to the appointment. It took some time but I received a call for another appointment. Wish it could have been a smoother process.
Deborah L from Prescott Valley, AZ
One problem noted; Closing funds have not been transfer to my Saving Account as of 9:25 am this morning as set by the Mac Team that agree on would be the 19th of Nov.
Gerald H from Lakewood, WA
Great people, I received prompt and complete Information every step of the way.
Morris L from Anderson, SC