I strive every day to provide a customer experience that no one expects to get when purchasing or refinancing a home. The level of dedication, communication and customer service that I deliver is evident in my customer reviews across all review platforms on the internet.
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One word - Outstanding
Yeah, theres only one word i can describe my experience with Brad - OUTSTANDING
From step 1 all the way to the last step in the finish line - you name it, he will just do his best.
Dont think twice getting him or NBKC in your mortgage needs… he will sure deliver OUTSTANDING work
Ronald from Saint Augustine, FL
Great service and communication
We were recommended to this lender by our son and were not disappointed! Fast, reliable and courteous handling of all facets of our re-fi!
Janet from Keller, TX
It was a good experience.
Our loan officer, Brad, went the extra mile to help us make it happen. The only hiccup was a delay in appraisal due to the volume of homes being sold. He kept us informed as to the status regularly.
Brian from Alva, FL
I am so happy that I was directed to this company and more importantly Brad. This particular Loan Officer is someone who was by my side and worked as a team player with other agents to find the best possible outcome for myself as a client. I have absolutely no negative experience with Brad. Thank you so much Mr. Pointer for all your time and efforts. I will definitely be coming back!
Derick from Manhattan, KS
The entire experience was mostly on the positive side. Brad was the bright spot, he really followed thru with my concerns.
Joel from Atlanta, GA