Brandon Queen

Brandon Queen

5.0 of 5 2 Reviews

NMLS ID: 2030740

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Originally from Valdese, NC, I graduated from Western Carolina University with a Bachelor's Degree in Business Marketing and a Bachelor's in Finance. I worked in the golf industry for 5 years during my time in college and moved to mortgage in early 2020. Since then I have fallen in love with the ability to help my customers reach their financial goals. Outside of work, you can find me in the mountains, at the golf course, hunting, or simply enjoying time with friends and family.

Office Location

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Ratings & Reviews

2 Reviews
(5.0 of 5)
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


(5 of 5)

Fantastic experience

I had the pleasure of working with Brandon on a recent refinance. To be honest I responded to an offer in the mail and didn't expect much to come from it. That all changed when I spoke to Brandon that first time. His honest, no pressure approach and willingness to truly listen to my needs and goals really struck me. When he says he cares about helping the customer meet their financial needs, he is being sincere. Now that I am finished with the process, everything that Brandon had promised me on that first call including the terms, process and benefits were all spot on. He also followed up regularly with statuses and to answer any questions I might have.
He even called after hearing I had gotten sick just to check up on me! In a world where good customer service is sorely lacking, Brandon is a diamond in the rough. I would highly recommend him to anyone looking for a loan.

Eric from Escondido, CA


(5 of 5)

Seamless Process

DEALT WITH BRANDON QUEEN FROM THE VERY START. HE WAS VERY KNOWLEDGEABLE AND EXPLAINED EVERY LITTLE DETAIL, SO I HAD NO DOUBTS ABOUT ANYTHING.
WHEN IT CAME TIME TO START THE PROCESS AND SEND ALL NECESSARY DOCUMENTS HE MADE SURE THAT I GOT THEM TO HIM IN PROPER ORDER. EVEN WHEN I GOT CONFUSED ABOUT SOMETHING HE WAS SO KIND,UNDERSTANDING AND PATIENT.
HE ALWAYS TOOK MY PHONE CALLS AND SPENT AS MUCH TIME NEEDED TO ANSWER MY QUESTIONS.
YOU ARE VERY LUCKY TO HAVE BRENDON AS A REPRESENTATIVE OF YOUR COMPANY.
LATER ON I WAS TRANSFERRED TO CHELSEA WOOTEN, WHO SUPERVISED THE FINAL PAPER WORK. SHE ALSO WAS VERY PATIENT WITH ME. BY THAT TIME I THOUGHT I WAS DROWNING IN PAPER WORK. SHE TOO WAS KIND AND UNDERSTANDING. IF I DID NOT UNDERSTAND WHAT THEY NEEDED SHE WAS HELPFUL IN EXPLAINING EVERYTHING TO ME.
AGAIN, THESE TWO EMPLOYEES ARE VERY GOOD REPRESENTATIVES OF YOUR COMPANY
ANNE LA BRUYERE

Anne from Leland, NC

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