Cass Simak

Cass Simak

Intercontinental Capital Group - NMLS ID 60134

1515 Mockingbird Lane Suite 1000, Charlotte, NC, 28209 NMLS ID: 1940039

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me


Office Location

1515 Mockingbird Lane Suite 1000, Charlotte, NC, 28209

Get Directions

What they're saying

Ratings & Reviews
32 Reviews
  • Interest Rates
  • Fees & Closing Costs
  • Responsiveness
  • Customer Service

Review Breakdown

Cassandra was very proactive, professional and friendly as we worked through the loan process. It was a pleasant experience.

Stanley A from Lewisville, TX

First of all Cassi was the only person who reached out to me by text. When I filled out the initial interest query online my phone and email blew up! Cassi was very professional and if she didn't have an answer to a question I was asking found the answer and followed up quickly. I wouldn't hesitate to recommend Cassi to anyone interested in refinancing. It was an absolute pleasure working with Cassi!

Michael R from ,

Cassi is so nice and helpful during my refin mortgage application process. I would recommend her to all who need the similar services.

Zhijian L from Allen, TX

Cassi did a great job communicating with me throughout the loan process. She was honest and focused on creating a good experience, even though the total loan initiation to close was ridiculously long (no Cassi's fault).

Tyler D from San Diego, CA

Cassi was always happy to communicate and was always on top of everything that was going on. She worked to find us the best option for our needs and made sure we understood everything along the way.

Ehren J from Clarksburg, MD

It was so lengthy process to do Refi- underwritter was asking for irrelevant questions and very confused with wich loan assoiciated with the refi, The Loan offcer basically took the application over the phone and she gone missing, not respomding to any of my emails or text . I do understand the market now is overloaded with so many applications in the pipeline to track, but the refi is very stressfull time for the hommowner.
The Processer " Viviana" was so helpfull , nice and worked hard.

Nazih N from Naperville, IL

Ms. Simak was very knowledgeable and always available to answer questions fo facilitate the acquisition of our loan with ICG. We wish to thank her for her work on our behalf in making the loan possible.

Bahram F from Dandridge, TN

Cassie was wonderful to work with! She was prompt in answering all of my questions and helped make the whole process smooth!

Fidel E from Potomac, MD

Poor communication, terrible follow up. If you like having people you don't know calling you without any notice requesting financial information you'll enjoy this experience. If you enjoy working with people who don't seem to communicate int*********.this ones for you. If you like having to follow up.*.they're probably perfect for you. Finally, if you enjoy sending the same information two and three times..., you'll love this group. It wasn't a good experience for me.

Timothy S from Canyon Lake, TX

This review is flagged

Cassandra was awesome, but I had to ask a lot of questions to get any answers. This loan process took 90 days which is not what was communicate to me. I never knew if I was close to closing or far away. I would just get emails every once in awhile asking for documents. It would be great if ICG would communicate more about the actual process so expectations are set.

Sara N from Dallas, TX


Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a Loan Officer: