Collins Small

Collins Small

Wyndham Capital Mortgage - NMLS ID 2948

4064 Colony Road Morrocroft II, Floor 2 and 3, Charlotte, NC, 28211 NMLS ID: 1811112

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Collins graduated from the University of North Carolina at Wilmington with a degree in Business Management. Collins was born and raised in Edenton, NC and has spent his entire life living in North Carolina. After college he helped grow a small startup residential moving company into a very successful business with multiple locations. During his time with the company he spent many years as an Operations and General Manager. One of his biggest take a ways was acknowledging the value of building lasting relationships with clients and fellow employees. Being in the service industry allowed him to see the importance of excellent customer service resulting in repeat and referral business. Working at Wyndham Capital has given Collins the opportunity to continue to place people in their dream homes but just from a different perspective. Collins looks forward to making a significant positive impact on the lives of his borrowers and their families every single day. He strives to make the mortgage process as easy and stress free as possible for each of his clients. Outside of the office, Collins enjoys traveling with his wife, spending time with his family and friends, playing with his Jack Russel, Wyatt, and watching or attending any sporting event possible. Go Panthers!

Office Location

4064 Colony Road Morrocroft II, Floor 2 and 3, Charlotte, NC, 28211

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What they're saying

Ratings & Reviews
13 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


Professional and very resourceful!

Working with collins and his team to refinance my loan was a pleasant experience while being confident it was the best deal. Strongly recommend him.

Michael from Bellevue, WA


Great experience

Collins was extremely knowledgeable and responsive when I had questions. This was our first home buying experience and he took the time to explain everything to me to make sure I was full aware of the process and details! Really enjoyed working with him!

Lauren from Atlanta, GA


Great experience!

The whole process was very easy and they were very nice to work with. I would highly recommend anyone to work with them!

Karissa from Indian Trail, NC


Personable and patient

Collins was patient and worked through all my questions, never made me feel pressured or rushed, and was diligent about following up. When we made some changes part way through the process he was accommodating and helped to coordinate the changes.

Jon from Pittsburgh, PA


Great to work with

Collins was great. I worked with him for my refinance. He took the time to explain everything clearly and make sure the process went smoothly. He put in extra effort to get the process started quickly and remained in contact with me all throughout the process, even as my application was handed off to other team members. I highly recommend working with him and Wyndham Capital.

Kevin from Swarthmore, PA


Awesome

The mortgage process went perfect Collins Small was awesome great customer service very professional would be on top of everything at all times, would call me to let me know if any cha******.the whole process took probably 30 days or maybe a little more than 30 days really really really recommend Wyndham Capital and obviously Collins Small for the great job thank you very much I truly appreciate it. I will definitely re-finance with this company again.

Angel from Hollywood, FL


Excellent Expereince!

Collins was exceptional in how he made the process flow smoothly and how he personalized the experience for me. He exhibited outstanding customer service even when there were some bumps along the way.
I would recommend him to anyone!

Chris from Watkinsville, GA


Exemplary Customer Service

Collins goes the extra mile! He clearly communicated with me every step of the way and made a complicated process feel like a breeze. Impeccable customer service- he genuinely cares about his clients. Highly recommend, Collins!

Kristi from Wernersville, PA


A First Time Homebuyer Perspective

As a first time homebuyer, I had no idea who I was supposed to talk to or what steps I needed to take. My agent gave me a recommendation for a small mortgage company that quickly turned into a bad experience. Fed up, I did my own research and found nothing but good reviews on Wyndham Capital Mortgage. I was matched up with Collins Small and could tell right away it was going to be a much better experience. Collins was welcoming, friendly, and eager to help. He was always available for my questions, concerns, etc., which I'm extremely grateful for. He always kept the lines of communication open and made sure we didn't miss any important deadlines. Overall, Collins was fantastic to work with and very helpful in navigating the complex process of buying a home. I'd recommend him to anyone looking for a hard worker, good listener, and true mortgage partner!

Vanessa from Matthews, NC


Top Notch!!

After speaking with multiple lenders, we chose Collins with Wyndham Capital Mortgage. He really got to know us as people, which was really nice considering that I was going into this with a “ it’s just business” only mindset. He changed my overall perception of what the banking world is and what it should be. We closed a few days ago, and it actually went just as smoothly as when we closed on our home the first time. I hope all is well Collins. We appreciate everything that you did for us.
Geoffrey & Chasie

Geoffrey from Thomson, GA

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