To me, customer service is all about the ability to provide the customer with an experience that stands out amongst all others. I want to be sure that I can make the process of obtaining a home loan with competitive rates fast and simple. After all, purchasing a new home or refinancing your current home should be something worth getting excited about. Jacob Taylor currently lives in Scottsdale, Arizona. With a strong background in customer service, he understands the importance of constant communication and can assure that you will not be left in the dark wondering what the next step is to reach your mortgage goals.
Thanks for your help. So far everything has gone well.
DUSTIN S from ALBANY, OR
The communication at the beginning went well. However, as we progressed, there was a lack of communication. We would send emails and voicemails with questions and they went un-answered. We did complete the refinance process because it was a good interest rate and we had already begun the process. I'm not sure I would recommend this company to another person though.
MICHAEL L from BOISE, ID
Jake did a great job explaining all procedures step by step; he always showed empathy about my concerns. I appreciate his friendliness,
ITZCOATL E from FRESNO, TX
Jacob was great explaining the process, offered great rates, everything felt straight forward. He was very responsive and a pleasure to work with.
ARIELA N from OAK PARK, CA
Jacob was very informative and would follow up any call or,email i would leave in a timely man***.My overall experience with Amerisave was great!!
LUCILA L from ANAHEIM, CA