James Heisser

James Heisser

This loan officer is a Gold Leaf Certified loan officer. Gold Leaf Certified Member
5.0 of 5 36 Reviews
Reliance First Capital, LLC - NMLS ID 58775

201 Old Country Road Suite 205, Melville, NY, 11747 NMLS ID: 18921

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Office Location

201 Old Country Road Suite 205, Melville, NY, 11747

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Ratings & Reviews

36 Reviews
(5.0 of 5)
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


(5 of 5)

Excellent Service

From start to finish James Heisser treated my brother and I with respect and honesty. He was a man of his word and always followed through. He took his time to explain every page on the application process to refinance our home. Working with James made us feel comfortable and as a result we felt like he was always working in our best interest. This was extremely important for us because prior to him we dealt with about 4 other loan officers and it was a complete nightmare. But Mr. Heisser was different he took his time and made sure we were getting the best option and treatment. Forever greatful. Thank you very much. I will definitely recommend you to anyone in my family and friends.

SONIA from Saint Albans, NY


(5 of 5)

It was a great experience!

From the 1st call from James Heisser we felt that there may be a light at the end of our tunnel. We got into a rough financial status and was concerned that we would not be able to get assistance and James was the only one willing to take a look and offer the light. He never gave up even though it was a stretch. He made us feel that he was not going to give up until he could get us the financial help we needed.
He not once left us wondering what was going on or what was the next step. Was available every time we called with questions and had the answers. Also called when we didn't, to make sure we were not wondering.
I would 100% recommend Reliance First Capital and hope you are able to work with James Heisser!

Caroline from New Fairfield, CT


(5 of 5)

Such an easy experience

Jim is friendly, knowledgeable and most of all passionate about helping people with their home loan needs.
The process from beginning to closing was made incredibly simple even being in a different city to Jim. He was accessible all hours to put me at ease and to answer all my questions.

Adam from Tucson, AZ


(5 of 5)

Great experience from start to finish!

Jim H. Stevenson, while totally professional and knowledgeable, also is very honest and personable and made the experience totally worth while!

Judie from Highland, NY


(5 of 5)

How you doing??!!!!!

Jim is the example of what customer service should be. He went above and beyond in getting my refinance done smoothly. I HIGHLY recommend him for any of your loan needs!!

Jerry from Scarsdale, NY

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