James Heisser

James Heisser

Reliance First Capital, LLC - NMLS ID 58775

17470 N Pacesetter Way Office 203-B, Scottsdale, AZ, 85255 NMLS ID: 18921

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Office Location

17470 N Pacesetter Way Office 203-B, Scottsdale, AZ, 85255

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What they're saying

Ratings & Reviews
35 Reviews
  • Interest Rates
  • Fees & Closing Costs
  • Responsiveness
  • Customer Service

Review Breakdown

It was a great experience!

From the 1st call from James Heisser we felt that there may be a light at the end of our tunnel. We got into a rough financial status and was concerned that we would not be able to get assistance and James was the only one willing to take a look and offer the light. He never gave up even though it was a stretch. He made us feel that he was not going to give up until he could get us the financial help we needed.
He not once left us wondering what was going on or what was the next step. Was available every time we called with questions and had the answers. Also called when we didn't, to make sure we were not wondering.
I would 100% recommend Reliance First Capital and hope you are able to work with James Heisser!

Caroline from New Fairfield, CT

Such an easy experience

Jim is friendly, knowledgeable and most of all passionate about helping people with their home loan needs.
The process from beginning to closing was made incredibly simple even being in a different city to Jim. He was accessible all hours to put me at ease and to answer all my questions.

Adam from Tucson, AZ

Great experience from start to finish!

Jim H. Stevenson, while totally professional and knowledgeable, also is very honest and personable and made the experience totally worth while!

Judie from Highland, NY

How you doing??!!!!!

Jim is the example of what customer service should be. He went above and beyond in getting my refinance done smoothly. I HIGHLY recommend him for any of your loan needs!!

Jerry from Scarsdale, NY


My wife and I are retired and had gotten jammed up financially. No extra money for ourselves . All of it was going to pay back creditors and then an unexpected tax hit. Jim walked us through the refi. with no delusions or false promises and was spot on with his numbers. We now have room to do things and SAVE money. He was very friendly and cordial and reassuring that we could get the loan. He was in contact everyday during the process and helping us with the necessary documents that he needed us to get to him. Very professional and caring. I highly recommend jim for any loan you are trying to obtain.

FRED from Amityville, NY

Up front rep

I was really skeptical of all the calls coming in but Jim made things real clear and perspective. He told me what we could get out of the refinance and didn't promise things that he could not make happen. I really liked that. I also appreciated the time he took to explain the in and outs of loans. He didn't force what he thought we should do but explained different options and recommended what would be best. He was so on point with was going on with the competitor that we trusted him more and more. We are glad we went with Jim because otherwise we wouldn't be meeting our financial goals. Thank you Jim!

nubia from Apple Valley, CA

Jim Heisser

Extremely knowledgeable, assisted every step of the way, no matter day or time, A consummate professional. Could not have been happier with the support he provided.

massimo from Wantagh, NY

Wonderfully comforting experience

My experience with James was extrodinar. James stood by me and supported me through the whole process. There were some obstacles that another loan officer may have turned away but James promised we would get through and complete the loan and we did. I'm absolutely grateful for the service I received from James and Reliance first Capital and would recommend them to anyone. Thank you so much.

Carl from Brooklyn, NY

Professional, Courteous, Competent!!!

First and foremost, we would like to say thank you to Jim. He delivered our refinance with better numbers than expected! He was in touch with us almost daily, informing us beforehand of every aspect of the process. Jim was professional, courteous, and patient. He worked around our schedule to get everything done. Jim is easy to talk to, his understanding of the refinance process translated into an easy and enjoyable endeavor. This refinance has changed our lives, Jim told us this from the very first phone conversation we had with him. Going forward, we will seek Jim out to handle our mortgage needs.

Sean from Napa, CA

Amazing service

James Heisser is a fantastic loan officer. He worked tirelessly to get our loan funded in a timely manner. James was a pleasure to work with during our process and helped us tremendously throughout!!! I would absolutely recommend his service to anyone.

Francis from Castaic, CA


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