At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications and most importantly great customer service.
James assisted me through the loan process demonstrating great patience . I had a most challenging time due to technical issues with my telephone and lack of access to computer . He accommodated me in all ways he could to get the process complete! Thank you Ameri Save staff for helping me get refinanced.
ROBIN F from LITTLE FALLS, MN
James Werner was professional, responsive, knowledgeable, informative, patient, and just great at his job. Thanks James for all of your valuable help through this complex process.
DAVID W from WEST SAINT PAUL, MN
James was on top of the process and professional.
REBECCA P from PLYMOUTH, MI
just a tad bit more contact would have been appreciated; i.e. informing me of how the closing and timing of funding work; other than that, it was a great experience
JULIE F from WESTMINSTER, MD
The process took much, much longer than expected, and my loan originator was switched 2/3 the way through. I think (well I’m sure actually) the explosion in your business has created some customer satisfaction issues that I’m sure will be corrected once resources and demand are better matched. I’m sure all mortgage companies are suffering the same issues.
Having said all that - James was competent and got it done and we are happy with the outcome.
JAMES D from RALEIGH, NC