5.0 of 5 55 Reviews
NBKC Bank - NMLS ID 409631

8320 Ward Parkway, Kansas City, MO, 64114 NMLS ID: 888202

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

I have been in the mortgage industry for more than 7 years and closed over 1000 loans, with over half being VA loans. Veterans and Active Duty members have unique requirements and my goal is to listen to you so that I can deliver a tailored loan solution for your needs. You can depend on me for exceptional service and to make the loan process as easy as possible.

Office Location

8320 Ward Parkway, Kansas City, MO, 64114

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Ratings & Reviews

55 Reviews
(5.0 of 5)
  • Interest Rates
  • Fees & Closing Costs
  • Responsiveness
  • Customer Service

Review Breakdown

(5 of 5)

Great experience from start to finish!

Jeff did a great job, from helping me sort through mortgage rates all the way through to closing. Jeff came highly recommended from other friends to help find the lowest rate, as well as great customer service. My closing was delayed by a full month due to a discrepancy on the survey, but Jeff rolled with it and kept my realtor and I up to date with my rate lock expiration and any future documents needed. When I was finally able to close, everything went very smooth. I would highly recommend Jeff and NBKC to any friends or family looking for mortgage options.

Ryan from San Antonio, TX

(5 of 5)

Highly recommend to the military community in KC area

I was referred to Jeff by another military friend, telling me that he had the best rates and was easy to work with for VA loans. After just purchasing my first home with Jeff and a VA loan I can attest and would recommend him to anyone in the military community as well. He understands the nuances of military transition, military forms, VA forms, military terminology, etc. and is always working towards solutions. He's polite, direct, and very responsive.

John from Fort Leavenworth, KS

(5 of 5)

Jeff was a rockstar

Jeff was stellar from the start. He worked with me as I worked through various mortgage options, giving me the time I needed to make an informed choice. Once we locked, closing worked at lightspeed with minimal involvement from me needed. Jeff and the entire NBKC team kept me updated and informed. Smoothest closing I've ever had - will definitely look to Jeff and the NBKC team for my next refi/purchase!

Akaash from Seattle, WA

(5 of 5)

Quick and easy

Jeff was fast, responsive and easy to work with. No matter what issues arose, Jeff provided instructions for a quick resolve.

Michael from Descanso, CA

(5 of 5)

Great experience

Jeff made my house refinance about as simple as possible. Kept me in the loop throughout the process and had everything ready via electronic doc signing. I would absolutely recommend Jeff Palmer!! 5 star!!

Landon from Mead, WA

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