“Customer service is paramount to how I conduct business” Through 15 years of completing VA, FHA, conventional and jumbo loans making sure the customer has a good experience by consistent communication is among the items that are important to me.
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Ratings & Reviews
Jeff Young and NBKC Bank made my re-fi so easy
I have referred several folks to Jeff Young and NBKC bank, the customer service is 5 star.
Fees and closing costs, interest rate were the lowest I have found.
3 weeks closing.
The responsiveness to return phone and e-mails are excellent
Great job Jeff to you and your team
Jeff from Granite Falls, WA
Easy to do business, friendly, and to the point
The process was extremely easy and 95% of it was online. Final signing was done at my house so very convenient. Overall I am very happy with my refi rate and it got done in less than 30 days. This is my second refi with NBKC bank but this time with Jeff Young, he did a great job for me! Thank you Jeff!
Santiago from Wilsonville, OR
Our process went smooth and without any pressure. We felt supported the whole time to make this refinance in a turbulent market happen.
Thank you Jeff
Sieglinde from Myrtle Beach, SC
I first called up NBKC Mortgage in regards to a loan to purchase a home in NJ, to check on the mortgage rates. However, I got in contact with the Loan Officer, Mr. Jeff Young, who explained to me the mortgage rates at the time. He had promised me the lock-in rate and told me that we could close in three weeks. Mr. Young is a man of his word, he is very professional, and he is always responding back to my emails, my phone calls and always answered any questions I had very quickly. This was a shock to me that I was able to do closing within three weeks. The experience I had the with Mr. Jeff Young, is an experience I never had before with any other loan Officer or Bank. I highly recommend anyone in my family or friends to work with Mr. Young for any of their mortgage needs. I look forward to working with Mr. Jeff Young again in the future. Thank You
Rex from Pittstown, NJ
Was very fast,all questions were answered ,even after hou**.Was helped every step of the way. Couldn't be more pleased.
David from Kailua Kona, HI