Jessica Gibson

Jessica Gibson

AmeriSave Mortgage Corporation - NMLS ID 1168

3525 Piedmont Rd NE 8 Piedmont Center, Suite 600, Atlanta, GA, 30305 NMLS ID: 1055444

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Customer service is very important to me and is a vital part of the loan process. It pleases me to be able to provide my customers with a high level of service while also having the knowledge to help them find the best loan program available to meet their current and future financial goals. I received the 100% customer satisfaction award and have always had top customer service over the 13 years I've been in the industry. Albert Einstein understood it best when he said, "only a life lived in service to others is worth living".

Office Location

3525 Piedmont Rd NE 8 Piedmont Center, Suite 600, Atlanta, GA, 30305

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What they're saying

Ratings & Reviews
94 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


Better communication. We had to initiate the communication many times. The length of time it took to close was over 3 months. We were not informed it could take that long. Our initial financing on the purchase of the home took less time then the refi. The process was very easy, we just really felt like many times we were uninformed of what was to happen next leaving confusion. Communication started off good and as the process lingered on the it dropped off.

ANDREW K from KERENS, TX


The communication was great... professional, trustworthy, and straight-forward. She only asked for the minimum documents necessary to keep the process moving along in a timely manner; kept the process very streamlined and less burdensome.

BONNIE M from COLORADO SPRINGS, CO


It was a pleasure working my refinancing with Jessica Gibson. My refinance process to closing took longer than I expected, but nevertheless Jessica and her team got my application approved at a very promising low rate, thank you.

ROMMEL M from PALATINE, IL


the pleasant nature of your people is your main asset. Otherwise I recommend a close review of your workflows. Multiple requests through the portal for documents, after being told "mission accomplished". Nickle and dimed for months, with often repeat requests, some of which were not needed it took 3 attempts to get a successful closing. documents were not provided to agents in time x 2. I had to do many phone calls to make sure it got done, hours of time in total. First American was appalled.

VINCENT G from CORVALLIS, OR


There was a lack of communication and we felt lost, confused and frustrated for the majority of the process. We don't believe this is all on Jessica. Even today we are having issues. We believe that Amerisave as a whole is dysfunctional and lacks the ability to communicate with customers and provide great service. That being said this is not the only company we have had similar service so we believe this is industry standard and customer service is not high priority.

CHRISTOPHER B from MADISON, AL


The communication was timely and accurate. Questions were answered quickly and thoroughly. Follow ups were on an as needed basis.

HANS R from MADISON, AL


Jessica always responds to all my emails in a timely manner. Excellent Customer Service!

JEFFREY C from ALLEN, TX


Jessica Gibson was wonderful to work with. She was helpful, knowledgeable, very pleasant and on time with all transactions. Will definitely recommend AmeriSave to others.

MICHAEL L from SPARKS, NV


I gave a GREAT level because I had no problems during the process of the loan. Jessica answered my questions, most contact was by e-mail which I think is pretty normal I's say these days. There were a few phone calls to. No problems!

LAWRENCE H from AUBURN, AL


Would have liked more communication , there was a misunderstanding on closing cost being financed which I did not want, but it was fixed

SANDESH D from PHOENIX, AZ

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