Kelsey graduated from Appalachian State University with a degree in Communication Studies. Utilizing her interpersonal communication knowledge to connect with clients and her passion for helping people, Kelsey is able to exceed her customer’s expectations through superb customer service and mortgage knowledge. When she's not in the office, Kelsey loves being outdoors, visiting local art galleries, and traveling.
What they're saying
Awesome customer experience
Kelsey was very professional and courteous in her interaction during this refy process with me. She was honest right from the very onset. Her commitment in us getting a better rate was very much appreciated. She presented the rate options that we had inquired about in a timely manner. She made the process look very easy and it was a good experience working with her.
A job well done Miss Baxter.
DK from Peachtree City, GA
Professional service and great attention to details
I got referred to Kelsey after researching for a trustable service to refinance our mortgage into a better rate and a shorter term as well as to consolidate our credit cards debt. The professionalism and friendliness of her was very refreshing, I was very pleased to note that she handled requests from our end like setting us with a mortgage servicer able to manage by-weekly payment without having to remind her. I have already recommended her to a couple friends and will definitely be my go-to contact in the future.
Ulises from Noblesville, IN
Kelsey was great to work with. I have a more complex file and have done lots of mortgages and refinances. She assured me it was no issue. When we ran into a small snag, she stepped in right away, handled it, and closing happened quickly. A seamless experience and I don't say that lightly! Thanks Kelsey!
Diana from Scottsdale, AZ