I respect your time and the need for me to be available throughout the loan process. I will answer your loan questions and respond to your calls as soon as possible. I will do everything I can to work around your timeline and schedule. If calls after regular business hours work better for you, I will make myself available. I strive to provide the best customer service experience through your loan process, closing and beyond. The families I have the privilege to get to know and work for are my friends and clients for life. I will ensure you receive the right loan program for your needs by listening carefully to your goals. I'm from Atlanta, Georgia and I have 6 older sisters, In my free time I enjoy making pottery, hiking with my aussies, and spending time with my family and friends.
When we started the refinancing process, I wanted to use someone local. However, I am really happy that I went with AmeriSave and Kysa. She made the entire process simple, was quick to respond and extremely helpful. I couldn't recommend AmeriSave and Kysa more!!!
NATHAN T from MARYSVILLE, OH
The experience was not painful at all. I was worried about the process, but it went very well.
CLAY H from VICTOR, ID
Kysa did a good job. She was actually the second person that handled my loan. Don't know what happened to the first person. To me, it took an unusal amount of time to get my loan closed. I started the process in early March and did not close until mid-May. Some of the issues were not in Kysa's control, but more communication about the issues would have been nice. I also felt like I was submitting the same requested documentation multiple times.
THERESA Z from WENTZVILLE, MO
I ask repeatly to receive telephone calls I am old school and a phone call is easier to ask questions and it look like this person mainly work weird hours as night I do not sit with my email up looking every few minutes for email. I ask to be contacted by phone several times and it seem like it was too much trouble to do that. The service to get this loan thru to longer as question were not answer and repeated on some questions like I was not telling the true over our farmsite kept asking for a
EDWARD B from COTTAGE GROVE, MN
Kysa is clear in her communication and efficient in her work. The process was straightforward, from initial gathering of information, to the AmeriSave web site for document transmission, to the final signing.
WALTER L from CAMARILLO, CA