722 Columbia Ave, Franklin, TN, 37064 NMLS ID: 1853432
Whether you're purchasing your first home, a second home or you are refinancing, it would be my pleasure to discuss the possibilities and offer solutions for your unique situation. I’ll do everything possible to simplify the lending process, offer step-by-step guidance from application to closing, and keep you well informed along the way.
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Wow!! The best experience and the service I have ever received :)
I had been in the market searching for the right mortgage rate to refinance my existing loan from 30 yrs to 15 yrs. I started working with another lender who took 3 months to get things finalized and on top I lost my lock in rate at the time of signing my disclosure. I started shopping around again as I was not happy with my experience and finally I met Lucas Langley to whom I explained my situation and the urgency of my case. He took full responsibility and worked with me to get my file processed in the system ASAP. He was able to expedite everything and I was able to close on the deal within 15 DAYS!! Not only that, but he helped me make the right decision choosing the options that was given to me. Which helped me reduce my closing cost. The best service I have ever received, and the attention of details. He is a trusted advisor who cares about clients and point them into the right direction. He was dedicated and went above and beyond to help me achieve my expected outcome before the deadline. I appreciated all your help and your team's assistance getting everything scheduled and meeting my expectation on time. Thank you so much!! Your both are a rock start and deserve a pay raise - Donna Fox & Lucas Langley. If I ever want a mortgage in the future, you are on my preferred list. The job is very well done.
Krishna from Plano, TX
On behalf of our family, we are providing feedback and our sincere appreciation for exceptional service. When we thought we had no other option, along comes Freedom Mortgage (Lucas Langley (Lucas) and Cathie Denniston (Cathie)).
While shopping for our home refinance, we learned that all mortgage lenders are not created equal. Freedom Mortgage, more specifically Lucas and Cathie, taught us the difference. While others focused on what was best for their company and their convenience, Lucas and Cathie focused on our needs, regardless of the challenges.
I am thankful that on a Sunday evening, out of desperation, because another company quoted an unforgivable interest rate, I completed a loan request to gauge the current interest rates. Immediately, after completing the request, the phone rang with Lucas on the line. His instantaneous call began our best refinance experience.
Lucas is true to his online claim as he was instrumental in our completing the loan application to the closing of our loan. He provided exceptional guidance to our refinance options. He listened to our loan objectives; and, meticulously, advised us in our choices. He ensured that we understood those choices and the impact on our endeavor. Lucas is not a man of excuses; he is a man of actions and worked with extreme efficiency to resolve any issue impacting our loan.
Cathie’s voice, alone, brought joy to our hearts. She made us feel like family. Our most memorable experience related to her working, tirelessly, to address an issue that compromised our ability to secure our loan. She skillfully advised us as to what to do while she, independently, worked the same issue for resolution.
Lucas and Cathie understood that our refinance journey was unique, and, dedicated themselves to address each of those unique challenges. They did not allow any inequity created by others to prevail. Even when we lost hope, throughout each challenge, they assured us that we would prevail; and, we did. They were exceptional in every aspect of our refinance loan process. Their diligence and dedication to our efforts made it possible for us to see 2020 in a new light – a hope for a new start in our retirement ages.
Helen from Houston, TX
Very positive experience
I was contacted immediately by Lucas Langley on submitting my request to Lendingtree. He worked with me to come up with a refi plan to achieve my goals and save money each month. Both he and Kellie Leslie who processed the loan were quick to answer all my questions and provide great advice regarding both the loan and care of my credit while the loan was processing. I can gratefully recommend them without any hesitation.
Bill from Lake Stevens, WA
Great Service, Great Rate!
Lucas Langley - Loan Officer, and Amy Wood - Loan Processor were both excellent to work with. We approached several lenders on line to refinance our house. JG Wentworth had the lowest rates. JG Wentworth and Lucas were also the best at discussing the wide range of rates vs. points vs. length that were available. Lucas was very good at hearing what we wanted to do, and finding the right product that aligned with our goals. JG Wentworth seems to have good systems in place - things moved forward though the whole process without surprises. They also have a good website to upload all documents. I don't believe anything was mailed, and a Notary came to our home for the final signing. Particularly Lucas and Amy were very quick to respond to any request via e-mail - I really appreciated it. And finally, interest rates floated up and then back down between approval and closing. We opted for the "lock and lower" guarantee, and sure enough 2 days before final signing, Lucas went to bat and was able to lower our rate an additional .125% - saving us several thousand dollars. I highly recommend Lucas Langley, Amy Wood and JG Wentworth.
Bob from Snohomish, WA
Amazing customer service and excellent communicator.
Lucas went above and beyond helping me go through all the paperwork required to do a refinance. His expertise on mortgages made the whole process pain-free and simple.
I will recommend Lucas to anybody who wants to do a refi the right way.
Jorge from Apollo Beach, FL