Matthew Brodtman

Matthew Brodtman

4.99 of 5 162 Reviews
ConsumerDirect Mortgage, A Division of FirstBank - NMLS ID 472433

722 Columbia Avenue Franklin, TN, Franklin, TN, 37064 NMLS ID: 1012518

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

Ratings & Reviews

162 Reviews
(4.99 of 5)
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


(5 of 5)

Simply the best!

This is my second time working with Matt and again he continues to amaze me with his over top service level. I could not imagine working with anyone else. He is always available and is a wealth of knowledge. I will continue to use Matt for all my home lending needs and I recommend that everyone does!
Thanks Matt!

Bob from Anchorage, AK


(5 of 5)

Great Service and Great Rates!

We just went through the smoothest refinance ever! And we credit Matt with the exceptional service that streamlined each step of the process by giving quickfeedback, detailed instructions, and sound advice. Our rate was locked in and we were done in 45 days. Our loan closing was also a bit complicated as one person was out of the country during the sig******.but Matt made sure our Power of Attorney was exact which allowed us to accomplish our refinance on schedule. Matt is an exceptional loan officer an he is backed by a solid team!

Erin from Tempe, AZ


(5 of 5)

EXCELLENT CUSTOMER SERVICE!

I honestly don’t know when I have experienced better customer service and assistance than dealing with Matt Brodtman. Although he came to me highly recommended through a friend, I still procrastinated a bit due to uncertainty about dealing online. I can honestly say that Matt made every step of the process so easy and was available via email or phone anytime I had a question. His patience, excellent communication skills… verbal and written as well, thorough understanding of the process, and instant follow up on everything was remarkable. I have already recommended his services to others and will continue to do so. I have to say in a world where customer service is lacking, I wish we had more Matt’s in this world as he truly is in top of his game!

Barb from Morganton, NC


(5 of 5)

Good experience

Working with Matt was a pleasure, he was extremely available and helpful.
Matt is an experienced professional, making our refinance go smoothly and easy!
I highly recommend Matt.

Wendy from New Braunfels, TX


(5 of 5)

Outstanding Service and a Great Rate

We had the opportunity to be introduced to Matt through the Costco mortgage program. With many competitive lenders to be able to choose from, Matt from Consumer Direct stood out as extremely attentive to our needs, was patient, compassionate and prompt with responding to our many inquiries, and had a vested interest in making our experience a success. Thank you, thank you, thank you, Matt, for all that you helped us with! You are a true professional with passion!

Randy from Carol Stream, IL

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