Matthew Hering

Matthew Hering

4.97 of 5 154 Reviews
NBKC Bank - NMLS ID 409631

8320 Ward Parkway, Kansas City, MO, 64114 NMLS ID: 420799

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

I have worked in the banking industry for more than ten years, with the last six years specializing in residential mortgage lending. I'm dedicated to providing exceptional customer service to make the mortgage process an easy experience by keeping you updated throughout the financing process. Give me a call today.

Office Location

8320 Ward Parkway, Kansas City, MO, 64114

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Ratings & Reviews

154 Reviews
(4.97 of 5)
  • Interest Rates
  • Fees & Closing Costs
  • Responsiveness
  • Customer Service

Review Breakdown

(5 of 5)

Fast and easy

We live in a state that requires abstracting in a military town that is notoriously slow in processes.
The lender portion was very fast and efficient. This was by far the easiest part of the purchase process and went rather smooth. Matt was very responsive to all questions and provided great service. VA Loan rates were impressive, no other company could beat their rates. Document upload site was simple and painless. I have moved multiple times and will recommend him to others I have worked with previously. Top notch and honest.

David from Medicine Park, OK

(5 of 5)

Fantastic start to finish!

Matt was great all along. We had a little more complexity to our sale than some and he worked with his team to get things figured out and we were even able to close a few days earlier than planned with his help. He was always very responsive to my emails - often got back to me in minutes or if it was after hours, I could always expect a message promptly the next morning. The one time I needed something after hours and texted him, he responded almost immediately and made sure I was reassured and had what I needed. Even when there was a hiccup a week or so before closing, Matt immediately took responsibility for the oversight and made sure it got resolved ASAP. The rates from nbkc were great but the service was also phenomenal- put a much larger financial institution we used on our previous home sale to shame in comparison. I would not hesitate to use nbkc again and would highly recommend working with Matt!

Laura from Saint Charles, IL

(5 of 5)

Great start to finish

Communication was excellent, they didn’t leave me waiting for a return call or text. Matt was more than avg on answering all my odd questions

Richard from Boulder City, NV

(5 of 5)

Great Experience Each Time!

We've worked with Matt through our initial purchase, first refinance, and now second refinance. He is there every step of the way, and quick to respond to any questions. He always provides an extremely competitive offer and the transactions always go through without issue. I know we are in good hands with Matt and will continue to use him for any future lending.

Bryan from Churchville, MD

(5 of 5)

There every step of the way

Ready to refi and just emailed Matt. He got right back to me and sent me some proposals the next day. I even sent him some other offers I had and he gave me pros and cons and beat the best offer! Great experience for original purchase of home and now refi! He is only mortgage guy I’ll ever use!!!

Chris from Bogart, GA

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