Matthew Hinckley

Matthew Hinckley

4.63 of 5 59 Reviews
PennyMac Loan Services, LLC - NMLS ID 35953

2201 West Plano Parkway Suites 150 and 300, Plano, TX, 75075 NMLS ID: 1666781

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

PennyMac (NMLS #359**) is a top national mortgage lender. We are committed to providing our customers with a range of innovative solutions to help them purchase, refinance or simply remain in their homes. Whether you are new to the home loan process or experienced buyers PennyMac is dedicated to offering competitive rates and superior service. Being an online mortgage lender means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. The company’s licensed loan officers are trained to help customers through the process every step of the way. Mission: Since its founding in 2008, PennyMac has sought to restore Americans’ trust in home ownership by improving the quality and consistency of the mortgage lending experience.

Office Location

2201 West Plano Parkway Suites 150 and 300, Plano, TX, 75075

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Ratings & Reviews

59 Reviews
(4.63 of 5)
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


(5 of 5)

Matt did a great job putting my re-finance together. While some of his team-mates did a great job(Anna), some did a rather poor job at times. That is the reason all of my responses were not at the highest level. Many promised phone calls were never made to me.

Anthony S from Hendersonville, NC


(5 of 5)

The entire PennyMac team was great to work with and made the process painless!

Deanna H from Graham, NC


(5 of 5)

Matt Hinckley is very professional, knowledgeable, and always polite. My Mac Team also displayed these same traits and made the whole experience flow very smoothly. I would recommend Pennymac to friends and family, starting with Matt Hinckley.

PATRICIA F from Pensacola, FL


(5 of 5)

The rate may not have been the absolute best I could have received, but the service level was such that it was worth a slightly higher APR. This refinance was pretty close to stress free.

Cherise R from Upper Marlboro, MD


(1 of 5)

I was told that it would cost me 3 thousand dollars to do this nobody said anything about adding 3 thousand dollars more to the account if I knew that I wouldn't apply with Penny Mac. And would apply with some one else.

ALEX C from DALLASTOWN, PA

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