Michelle was an absolute pleasure to work with

We had an excellent experience with Michelle - from our initial contact with her, to the time of closing. Michelle was very responsive, and made herself available to us. Several times we had questions or needed advice after normal business hours, and Michelle was quick to answer the phone to offer her opinions and wisdom. She was knowledgeable and professional. The whole transaction was completed within three weeks, which helped us get moving on the home improvements we wanted to address with money we pulled out of our home equity. I recommended Michelle to friends and family. Thank you Michelle!!!

Excellent Customer Service and Follow-up

Michelle was the best, always quickly responsive with answers to my many questions throughout the process. She either answered the question directly or transfer me to someone else for the answer. Even in the latter scenario she always made sure my questions were answered in a timely manner.
The overall process took longer than expected and I would have ended the process with LoanSnap and gone elsewhere were it not for Michelle’s customer service. I highly recommend working with LoanSnap through Michelle!

Off the charts....

This by far was the best experience for our refi ever. Michelle answered all of our questions and i had alot of them. This put our minds at ease with using Loan Snap. They guarenteed closing at 15 days and if i'm not mistaken it took less than that. Communication during the loan process was unbelievable they kepted us in the loop with the status of the loan the entire time. The rate we were quoted could not be touched by anyone else. We would highly recommend michelle and Loan Snap to anyone looking to buy or refi before you make a mistake going with someone else. Again thank you for your help.

Easiest refinance ever!

This wasn’t my first time refinancing, so I definitely have a good comparison when I say this was the easiest refinance I have ever been through. I loved that most of the process was done online/electronically. It cut out so much of the headache and hassle. The two ladies that helped me (Michelle Aclan and Ranee Martinez) we’re incredibly helpful, professional, and efficient. I would highly recommend this company to anyone who plans on refinancing or help with any other loan they offer! Thank you guys!

Good a fast experience

The entire process was very fast and Michelle did a great job explaining everything and answering all our questions.