Michelle Williams

Michelle Williams

5.0 of 5 3 Reviews
KS StateBank - NMLS ID 410602

12980 Metcalf, Suite 310, Overland Park, KS, 66213 NMLS ID: 420823

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

With 12 years of mortgage experience, my specialty is tailoring a loan that best meets your needs and goals. Whether you are purchasing a new home or refinancing, I am available to explain all of your financing options. I listen to your needs and goals and provide accurate information you can easily understand. I know you have a choice of lenders, and I'm committed to providing exceptional customer service to make your home financing a pleasant experience. I've earned the Gold Leaf Award as a Certified Loan Officer in LendingTree’s network.

Office Location

12980 Metcalf, Suite 310, Overland Park, KS, 66213

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Ratings & Reviews

3 Reviews
(5.0 of 5)
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


(5 of 5)

Best Mortgage Consultant in KC

This was my fourth home loan with Michelle and she is the best. I will never use anyone else. She kept me informed with every stage of the process. No surprises, no games, no hidden fees and a competitive interest rate. My wife and I really appreciate the transparency she provides and her ability to provide honest, quick, and thorough transactions every time. She is a true professional and clearly has a passion for great customer service which results in repeat business from my family. Thanks Michelle!

Derek from Lenexa, KS


(5 of 5)

5 star loan officer

Fantastic customer service, very honest and empathetic regarding my concerns. Many of my phone calls were actually answered by her! That almost never happens these days. She even returned a phone call to from her home on a Sunday evening taking time from her family! I was very impressed. Michelle is the primary reason for a five star rating. I have never had this kind of service from anyone in the banking industry. I hope the banks management recognizes how rare it is for someone to go this far above and beyond what I expected. I am a retired area Claims manager, and have a great deal of experience in customer service. Michelle is a super star!!!

Harry from Cedar City, UT


(5 of 5)

Great service, low rates

Michelle either picked up the phone when I called or called me back within an hour or two. You'll have direct access to your loan officer so you don't have to wade through layers of phone routing to talk to someone. The service was what you'd expect from a small business (excellent) and the rates couldn't be beat.

Clay from Statham, GA

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