I have nearly 20 years of sales and banking experience. I truly enjoy helping my clients achieve their financial goals and making sure they receive the best experience possible. We are an FDIC insured, full-service bank, headquartered in Overland Park, KS. We have been assisting homeowners for more than 25 years. Working with nbkc bank offers you the low rates of a mortgage lender with the safety and security of a bank. We are also one of the few mortgage lenders able to fund VA, FHA loans in all 50 states. Equal Housing Lender.
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Ratings & Reviews
Nick provides excellent customer service
Rocket mortgage referred me to nbkc. From the initial contact to the day the funds arrived in my account, Nick provided excellent customer service all the way. He answers emails within minutes, makes next steps clear, and keeps the currently slow re-fi process moving as quickly as he is able. He explains delays, provides encouragement, and is an all around supportive and pleasant guide through what is an inherently unpleasant task. You will not be disappointed if you work with Nick!
Carolyn from Portland, OR
Nick gave us incredibly great service during our recent refinance of an investment rental property. Nick was fast and prompt over email and was always responsive on the phone when we needed to discuss anything. He made us truly feel like his only priority, because we were never left waiting for answers. I appreciated Nick’s professional attitude at all times and would feel lucky to get to do business with him again! Thanks again for everything.
Skyler from Cave Creek, AZ
Nick Payne made the process effortless. He was prompt and attentive from start to finish. I have referred Nick to both friends and family and look forward to working with him again.
Jill from Wayne, IL
Above and Beyond!
I was so impressed with Nick Payne and NBKC. Even before my loan was closed I sent him a referral. He was available when I had questions, and reached out to me through the process. This gave me confidence that he was on top of the situation and I could relax. Also, having the documents available electronically made this so easy. We had a small clinch the day of the closing. To my surprise, it still happened on time and everything went just like it should. He went above and beyond and has set the bar very high for his competition.
Rhonda from Bristow, OK
I highly recommend Nick Payne and NBKC. Nick was very helpful and pushed us through our REFI at record speed. Nick is patient and very informative. He kept us on task and answered all of our questions. Nick's support did not end once we closed. I had a question a few weeks after we closed, and he took my call on a Saturday.
Nick set the expectations up front and he delivered.
Nik from San Jose, CA