As your Mortgage Analyst I fully understand that a mortgage is one of the largest financial investments you may make in your lifetime. Accordingly, I take great care in custom crafting loan programs which are specific to each of my clients' unique wants and needs. Throughout the process I aim to deliver a superior level of customer service anchored by providing clear and constant communication. Whether you're making your first purchase or refinancing your fifth home, my goal is to ensure the entire transaction goes as smoothly as possible and results in you addressing your short-term needs and achieving your long-term goals. I was born and raised in the suburbs outside of Cleveland. Outside of work, my husband and I like to stay active in our church, travel, and play with our pup named Roo. We also enjoy volunteering at our local animal shelter. I look forward to assisting you with all of your mortgage needs.
Rachel is an EXCELLENT analyst!
We refinanced our home with Reliance and our analyst was the amazing Rachel Andrew. Her communication from the get go was superb - timely, respectful, full of detailed information, and friendly. I felt like I was talking to a friend who truly wanted the best for my family in this decision. Rachel provided us with all the available options, with detailed explanations of how each one would benefit us the most, in specific detail to our short and long term goals. The entire process was simple and easy; they even had a notary bring the closing documents to our home so we didn't have to go somewhere else. I highly recommend Reliance AND Rachel Andrew! We will be using them for our next home purchase for sure.
Chrissy from Warwick, RI
Made it simple and easy to refi
We have used Reliance before and were happy. It made sense for us to bundle and refinance again now. Rachel Andrew put together a plan that worked for us. She took all of our worries and questions and turned them into an amazing package that worked for us.
Constantine from Pittsburgh, PA
Excellent, Top notch
Rachel Andrew was easy to work with, gave updates on a daily basis and explained everything in great detail. Rachel was great to work with and answered any questions extremely quick. Great job!
Matt from Columbia, TN
Less stress because I worked the best!
Rachel Andrew made the loan application process seem smooth and effortless. Even when there were difficulties her patience, professionalism and directness eased any apprehension I may have had. After the loan was funded I felt as though I was saying good-bye to an old friend.
Marion from Philadelphia, PA
From the first phone call, throughout the entire process, I felt comfortable and confident I had found the right individual to help me with my refinance.
Jane from West Chester, PA