At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications and most importantly great customer service.
When rate was discussed with Rebecca we were not made aware that points were needing to be paid. We were told closing amount was a little over $3000 and nothing was said regarding the points we were gonna be paying. When I asked Rebecca she said she had told me. Both her & helper Daniel were very hard to reach and it was especially difficult on the day we had to close and I got a call at 5pm that our paperwork was not recieved by our closer and neither one answered stating they were in meetings
ASHLEY B from NORTH RIDGEVILLE, OH
Things were good. Low communication before closing which scared me, but overall good.
MATTHEW M from CUMMING, GA
Rebecca was super responsive without being pushy and did an excellent job guiding me through the loan process.
KIMBERLY R from LONG BEACH, CA
Rebecca Mathews and Niki Tran were great to work with. They were communicative, and helped me through the process. Unfortunately, this refinance took way too long. I realize that there was a lot of demand due to the historically low interest rates, but Amerisave should not take on more clients than they should be able to service. This was more a system issue, and not because of Rebecca or Niki. I think they were as frustrated as I was.
STEPHEN P from ASPEN, CO
Amerisave always makes the mortgage process stress free. We have chose them more than once to refinance and would do do shrink in the future
Rebecca is beyond helpful and friendly and must of all knowledgeable Thanks to her and her text for working with us
JILL L from SOUTH BOUND BROOK, NJ