Rebecca Mathews

Rebecca Mathews

This loan officer is a President's Club loan officer. President's Club Member
AmeriSave Mortgage Corporation - NMLS ID 1168

5201 Tennyson Parkway Suites 256 & 260, Plano, TX, 75024 NMLS ID: 23392

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications and most importantly great customer service.

Office Location

5201 Tennyson Parkway Suites 256 & 260, Plano, TX, 75024

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What they're saying

Ratings & Reviews
86 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


Respond to phone calls and emails in a more timely fashion and check in more frequently on progress

SEAN J from ST CLOUD, FL


Communication was slow when I had questions. Was not easy to reach. Guidence not always clear.

BRANDON L from SEATTLE, WA


Amerisave risk department required more personal financial information uploaded via internet than i was comfortable sending online. Ms Matthews worked to ensure the rate she initially quoted was maintained. i passed her contact information to two relatives whom also refinanced their homes.

JONATHAN S from LEAGUE CITY, TX


The entire process took over four months. I wasn’t told until the last week that the request a re-submit documents was caused by an automatically generated email, when a task was completed on your end. I had resubmitted probably 10 documents that I didn’t need to. I was also told that the rate could be reviewed and could go down once it was locked. But when I requested the rate to be examined at almost the four month point nothing was ever communicated to me that it was done. Took way too long.

RUSSELL H from BRIGHTON, MI


Even though it took some time, I feel the deal was great and took time to explain things.

VIRGINIA J from RENO, NV


Just a few things. Most importantly, I was told by both Rebecca and Joshua that I would not have to pay a penny out of pocket during the final stage of signing. It was something I brought up to Rebecca multiple times and she assured me, but as soon as Joshua took over, I saw a charge due on the day of closing. I addressed it with him and he said he'd take care of it. Come the day of, I have to pay 335.84 as "closing cost". Absolutely frustrating. I paid for it but I shouldn't have had to.

MICHAEL S from LEAGUE CITY, TX


After the application we couldn't reach her. The email always responded as she was out of the office. We wish she is doing well.

JIANWEI S from COLUMBUS, OH


Rebecca Mathews is someone I can trust. She honors her words by beating a loan estimate that I sent to her, and she told me upfront that I could save costs with the R8 title credit in Texas and skip a home appraisal since my LTV is below 80%.
However, I do NOT recommend Titleology or any subsidies under FinTitle. Their direct customer service is non-existent. I can't get a hold of anyone over the phone or email to answer my questions (wire transfers, additional title fees)

BAO T from KATY, TX


I have worked with AmeriSave and specifically with Rebecca a few times now.. she is always prompt knowledgeable and thorough..

CHRISTOPHER B from TYNGSBORO, MA


Communication with the cliet could have been better.

KRISTEENE A from BLOOMFIELD, NJ

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