My goal is to ensure customer satisfaction by striving for excellence in every possible way. Helping the customer from beginning to end and having all the answers and solutions to any questions they may have. My biggest strengths are my experience and knowledge of loan product guidelines. I pride myself on being trust-worthy and responsive to all customer needs. You always want to make the customer happy enough to comeback. I was born and raised in Louisville, KY. Husband, father of 3 boys, and die-hard UofL Candinals fan. Graduated with a Bachelor of Science in Accounting from Bellarmine University. I've worked in the mortgage industry since 2004, and have a passion for matching customers with the most appropriate loan product to meet their needs. My favorite activity during my free-time is playing soccer with my boys.
Rob was very helpful and responsive through the process.
MICHAEL T from APTOS, CA
The first associate did not respond very well. I even sent an email asking if they were still in business. That experience went on for months but when Rob Cantrell took over our refinance it was completed in less than 10 days. It was an absolute pleasure working with Rob Cantrell as he was very professional and completed everything he said he would do in a timely manner.
The experience with Rob was so exceptional that I would absolutely recommend him to everyone!
Thank You Rob
LISA A from ALBUQUERQUE, NM
Communication to the person that is financing the loan. We would only get communication when me or my wife would call the office. It seemed to me that lack of communication was very dissatisfied with both of us .
TIMOTHY B from KINGSTON, ID