As a Mortgage Analyst, the most enjoyable aspect of my job is talking to different people every day and being able to help those in need. There is no better feeling than changing lives and helping families. Since entering the mortgage industry, I can truly say I found my calling and much of that is because of the management and leadership at Reliance First Capital. Throughout the organization, everyone involved in the loan process is dedicated to providing a superior level of customer service for our borrowers. My responsibility is customizing loan programs that help my customer’s achieve their unique financial goals and ensuring a clear and constant channel of communication throughout the loan process. I was born and raised in Rocky River, OH which is a suburb of Cleveland. I attended college at Bowling Green State University in Western Ohio where I studied Communications
What they're saying
Rob is an awesome representative to work with
From the very beginning, Rob was extremely easy to talk with and work with. He always made sure we understood the steps of the home buying process, worked with us to understand what our budget should be and assisted whenever we ran into any issues. I would highly recommend Rob to any of our family or friends when it is their time to buy a house.
Richard from North Ridgeville, OH
The best most smooth experience ever!!! Exceed excellent!!!!
I don't know where to begin, but I can start by say Robert Metz, it cannot get any better than working with him, when I say WOW!!! It was a great experience. When the process started it was great, then we had death in my family amongst other things, we could not order the appraisal and had to put things on hold. But, Robert did not give up on us he came back strong and paid for our appraisal for us OUT OF HIS POCKET ($525) WHO DOES THAT! and with a FHA loan the appraisal have to be on point. He trusted me when I said our house was in great condition and there would not be any issues, he trusted us enough to spend $525 for our appraisal, complete strangers he never met. How could you not trust someone like him? He showed me that this was not just a job, he cared and wanted to help us, get out of our 2nd mortgage which was a balloon loan. Well he did it and we closed on our refinance. I could go on and on about how awesome he is, but, I think you get the picture. Gooooooooo Robert!!!!!!!!
Shirlene from Fredericksburg, VA
The best experience for big life changes
If you're looking for someone who doesn't waste your time, is upfront, honest, and the best around - Rob is the man you're looking for. He was knowledgeable and easy to talk to. He never made me feel dumb for asking questions (much appreciated). Rob was easy to get a hold of and communicated very well throughout the entire process.
I highly recommend working with Rob to finance your new home. You won't regret it!
Jana from North Ridgeville, OH