Thank you for taking the time to learn a bit more about me. As a Mortgage Analyst, I have the distinct pleasure to help change families' lives for the better. No two families are exactly alike as everyone has different needs and goals. I understand that the mortgage process can be frustrating. That's why if you choose to work with me, I will be your main point of contact throughout the entire loan process. I've had customers tell me how they were "treated as just another loan" or got "sent from one department to the next and never spoke with the same person" by other lending firms. When you work with me and Reliance First Capital, you will receive the professional attention you deserve as our customer. I will answer your calls and return your emails. That's how I would expect to be treated and that's how I treat my customers Prior to coming into the mortgage business I worked in a high pace customer service environment monitoring networks around the world. I enjoy playing sports, spending time with my friends & family, and love catching a new movie. I look forward to travelling in the near future and have compiled a list of places I wish to visit. And do not forget to do good and to share with others, for with such sacrifices God is pleased. Hebrews 13:16
What they're saying
Roman the Mortgage Guru
R - Resillient. He bounced back after every roadblock. O - Organized. He knew when to follow up on every issue without skipping a beat. M - Miraculous He made me believe in miracles since I was turned down over and over until him. A - Authentic. He wasn’t afraid to be brutally honest about the situation. I was not an easy case to conquer N - phenomeNal. The savings were phenomenal. I can see some results!
Latanya from Montgomery, AL
Roman is a joy to work with. Very quick to respond to questions, attentive and very professional.
mark from Buffalo, NY
Richards Family review of Roman Osipov's Service
Wow, just wow! My wife and I did a refinance down to a 10 year mortgage this month. We had some outstanding credit cards that we wanted to pay off as well as doing some remodeling on our home. We were contacted by several lenders who told us that they would not be able to help us with our specific needs. Then we got the call from Roman, initially I was skeptical because we had already been told by 4 or 5 other lenders that they would not be able to help us. Roman insisted that he could and asked if he could look into our specific situation. Roman got back in touch with us a couple days later and informed us that he was more than confident that he could assist us with what we wanted to do. He patiently walked us through each step in the process and got us from the beginning of the Refinance right through to the closing, just as he said he would!!! We closed on our Refinance in the first week of August and couldn't be more happy with the results!! Roman Osipov with Reliance First Capital LLC provided top line service and continues to be the consummate professional. I would Highly recommend Roman Osipov for any of your Mortgage needs!
Dana from Plattsburgh, NY