Russell Ferrari

Russell Ferrari

This loan officer is a President's Club loan officer. President's Club Member
Wyndham Capital Mortgage - NMLS ID 2948

4064 Colony Road Morrocroft II, Floor 2 and 3, Charlotte, NC, 28211 NMLS ID: 1504735

Licensing/Registration information on this individual can be found by clicking the NMLS ID number

About Me

Russell is a student athlete graduate from Appalachian State University where he earned a Finance & Banking degree with a specialization in Financial Planning. Russell grew up in Wilmington, NC and moved to Charlotte after graduation to pursue a career in the real estate and mortgage industry where he has gained extensive working knowledge in both the residential and commercial lending markets. Working at Wyndham Capital affords Russell the opportunity to provide his borrowers with a custom tailored loan that is specific to their goals while providing superior customer service and the best possible experience throughout the process. Through a strong work ethic and personal integrity, Russell has not only committed himself to incessant personal growth and an others-first focus, but also a passion for providing his customers with the best mortgage experience by acting as their advocate, ensuring their ideal financial situation and building a lifelong friendship. In Russ’ free time, he enjoys physical training, playing sports, reading and spending time with friends and family. He is also an avid Appalachian State and Carolina Panthers fan. “Superior customer service and honesty is what separates good companies from exceptional companies. If you take excellent care of your customers, your customers will remember and take care of you. The best feeling is knowing that you are able to help others and positively affect people’s lives. I am fortunate enough to have that opportunity here at Wyndham Capital Mortgage.”

Office Location

4064 Colony Road Morrocroft II, Floor 2 and 3, Charlotte, NC, 28211

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What they're saying

Ratings & Reviews
51 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown


Great Experience

Russell made the application process really simple. He explained the process well and helped me determine which financing terms and options were most advantageous for my family.

Melissa from Ponte Vedra, FL


Great job

After we negotiated with three other companies, Russell offered us the best rate at the lowest cost. He coached us every step of the way. I would be happy to recommend him and Wyndham Capital to anyone.

Wayne from Carencro, LA


great service

Timely, fast and efficient in getting my refinance done. Like driving a Ferrari, nor a chevy. Would highly recommend him/them to others.

edward disler from Punta Gorda, FL


This was certainly a great experience of excellence from this loan officer. Patience and kindness was also a big plus for my wife & I.

The process was relatively easy. We would recommend this process to any & all who would ask. Our loan officer was phenomenal! We thank him for all of his hard work.

James from Toms River, NJ


Excellent Service

Russ was great to work with, very helpful and super patient. He worked hard to earn my business and kept an eye on the process the whole way through. Definitely pleased with his service and would recommend to others.

Thomas from Seabrook, TX


Refi was was quick and smooth

From the first text through the last phone call... everything progressed with ease. Scenarios explained, options given, and final educated decisions made. I could not be happier with the whole process. I would recommend Russ, to my mother, for any mortgage needs.

Diane from Stuart, FL


Exceptional Service

Russell was a pleasure to work with and would recommend him to anyone for a variety of reasons:
- Transparency: Russell laid out the facts and what to expect from day 1. Provided all the options and costs associated with all to make financial decisions
- Subject Matter Expertise: He knows his industry and is very a knowledgeable Mortgage Consultant
- Speed to Market/Professionalism: He is quick to respond and provides insight regarding any request. If it is out of his scope of work, he recommends/refers the appropriate resource.
Overall, Russ values his customer relationships and it is evident in the service he provided me. Russ provided me with figures for all the various scenarios I asked for and answered my questions via email and cell phone on weekends and late nights promptly. He remembered all the details to my loan (better than I did) and alleviated a lot of stress with little things like: ensuring I wasn't duplicating any type of work/requests if asked prior in order to save me time and make it as easy as it possibly could be during this (usually) stressful time.
Highly recommend and will refer anyone I know to Russell in the future. I was actually referred to Russ and absolutely happy I worked with him on my new home.

Johnathan from Charlotte, NC


Easiest Refi Ever

Russell was such a pleasure to work with in getting our Refi done. He was always in such a good mood when i spoke with him. He always kept in contact with me through every step. This was by far the easiest and quickest Refi's my husband and i have ever had. I would definitely work with him again, and I would highly recommend him to anyone I know.

Kayla from Riverside, CA


So thankful!

My husband and I are extremely happy with our experience with Russ. After opening Pandora’s box by using Lending tree, we were flooded with calls from lenders. Many of whom couldn’t seem to help us with our refinance. So when Russ called I told him our conversation was pointless. He convinced me to give him a few minutes and he was able to help us save over $400 a month on our mortgage! I was not the easiest customer to work with but he stuck with me and we are ever so grateful!

Jennie from Easton, MD


Great overall experience, delivered as promised

Russell did a fantastic job, was extremely transparent, and was very efficient and highly responsive. He worked hard to close my refi fast, and everything was accomplished as he promised. I will work with him for any future loan needs!

Alex from Carlsbad, CA

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