Russell is a student athlete graduate from Appalachian State University where he earned a Finance & Banking degree with a specialization in Financial Planning. Russell grew up in Wilmington, NC and moved to Charlotte after graduation to pursue a career in the real estate and mortgage industry where he has gained extensive working knowledge in both the residential and commercial lending markets. Working at Wyndham Capital affords Russell the opportunity to provide his borrowers with a custom tailored loan that is specific to their goals while providing superior customer service and the best possible experience throughout the process. Through a strong work ethic and personal integrity, Russell has not only committed himself to incessant personal growth and an others-first focus, but also a passion for providing his customers with the best mortgage experience by acting as their advocate, ensuring their ideal financial situation and building a lifelong friendship. In Russ’ free time, he enjoys physical training, playing sports, reading and spending time with friends and family. He is also an avid Appalachian State and Carolina Panthers fan. “Superior customer service and honesty is what separates good companies from exceptional companies. If you take excellent care of your customers, your customers will remember and take care of you. The best feeling is knowing that you are able to help others and positively affect people’s lives. I am fortunate enough to have that opportunity here at Wyndham Capital Mortgage.”
I was hesitant at first to go through the refinance process, I heard way too many horror stories. Russ and company made this process go smooth and easy. I could not recommend a better group of people to work with. I want to give a special thank you to everyone who made this process easy.
Jerry from Moscow Mills, MO
Russell was even better the 2nd time around!
We just completed our 2nd refinance with Russ and Wyndham Capital, and it was even better than the first time. Russ reached out to me by email, explained what he could offer (which sounded almost too good to be true), but he was spot-on and the rest is history. We closed on our refi exactly 2 weeks after that initial email communication! Couldn't ask for a more timely & seamless process. Thank you to you & your team at Wyndham Capital, Russ.
Ian from Oxford, FL
By far the best experience I have ever had in a mortgage loan
As a former professional who used to work in wholesale mortgage lending, I "thought" I knew what to expect. However, this experience took that and knocked it out of the park. I cannot give Russell Ferrari or Wyndham Capitol enough appreciation. This was by far the best experience I have ever had in lending. From the beginning, Russell laid out what was going to happen and walked through the entire process with me. He is honest and will work hard for you and your unique situation. Russell and Wyndham are the Gold Standard when it comes to customer service and satisfaction. I wish I could give 10 stars. I had the best rate and closed in record speed! Thank you so much!!! I will be referring everyone I know to him!!!
Shannon from Chatham, VA
We've done 3 deals and he did two for my family.
Russell is down-to-earth, astute, thorough, funny and will even defer deals if the market isn't right. We did that twice and then got it done. We talk, we laugh, we both learn.
Charles from Saint Augustine, FL
Russ was great!
Russ helped us with our refinance and was extremely helpful and available throughout with direct, no-nonsense answers for any questions that came up. It can be a bit of a confusing process, but he really broke it down nice and simply and guided us towards the path that made the most sense for us with an awesome new rate! Super friendly, down to earth vibe and really helped simplify the process. Never felt pressured to do anything. Thanks Russ!
Mike from Hackettstown, NJ