Russell is a student athlete graduate from Appalachian State University where he earned a Finance & Banking degree with a specialization in Financial Planning. Russell grew up in Wilmington, NC and moved to Charlotte after graduation to pursue a career in the real estate and mortgage industry where he has gained extensive working knowledge in both the residential and commercial lending markets. Working at Wyndham Capital affords Russell the opportunity to provide his borrowers with a custom tailored loan that is specific to their goals while providing superior customer service and the best possible experience throughout the process. Through a strong work ethic and personal integrity, Russell has not only committed himself to incessant personal growth and an others-first focus, but also a passion for providing his customers with the best mortgage experience by acting as their advocate, ensuring their ideal financial situation and building a lifelong friendship. In Russ’ free time, he enjoys physical training, playing sports, reading and spending time with friends and family. He is also an avid Appalachian State and Carolina Panthers fan. “Superior customer service and honesty is what separates good companies from exceptional companies. If you take excellent care of your customers, your customers will remember and take care of you. The best feeling is knowing that you are able to help others and positively affect people’s lives. I am fortunate enough to have that opportunity here at Wyndham Capital Mortgage.”
A truly trouble free and simple process
Russ did an outstanding job navigating me through the refinance decisions and setting the course for my refinancing. This is the second mortgage I’ve gotten through Wyndham Capital. Russ is very knowledgeable about the process and he was extremely responsive to answering questions I had. I highly recommend Russ and the Wyndham Capital team for your mortgage needs
Rick from Lake Mary, FL
Russell is the man! He was extremely helpful and was very easy to work with. He even allowed me to have a relative, that works in the business, to conference call with us. He is a straight shooter and will recommend him to all of my friends.
Byron from Indian Mound, TN
Great to work with.
Russ did an amazing job helping my refinance my mortgage. I went in thinking it was going to be painful and complicated, but him and his team made the whole process incredibly easy for me. Would definitely recommend him to others.
Luke from Matthews, NC
Professional and kind
Russell is a very helpful and attentive loan officer. We just finished the refinance process of our home a couple of weeks ago. This is the second time we worked with him, we did it 2017 and everything went smooth and easy as this time.
In March this year, we had to pause the refinance process due my husband's work situation during the pandemic, and Russell was very sympathetic and patience. He shows genuine concern for the best outcome for his clients. He explains the requirements and process very clear and is on top of the communications.
We are recommend Russell to everyone who is interested in refinance their home!
Esmeralda from Chicago, IL
Great to work with
Russell was a pleasure to work with. He kept me up to date every step of the way on my mortgage process. He answered any questions or concerns I had immediately and went over and beyond to get me a great rate. Given a chance in the future he would be my first choice to work with.”
Vijay from Dublin, OH