The requests from the

The requests from the underwriters seemed never-ending. I think Shana tried to protect us at the beginning while asking for the bare minimum from us (which we understood and appreciated) but in retrospect, it might have been easier to receive the full request up front -- as overwhelming as that document request might have seemed -- rather than having a new request or two added every day for weeks.

Shana was very supportive as

Shana was very supportive as she helped me navigate the process as a 1st time home buyer. I really appreciate all her hard work.

Shana was very pleasant to

Shana was very pleasant to work with. She communicated well, gave good advice, and made sure we could close on time. Much appreciated!

Thanks for all your knowledge

Thanks for all your knowledge and research about VA loans and helping us through a very difficult time with not selling our home. Also, we appreciate you getting all the paperwork in so we could close on our appointed day, despite some issues. :) Thank you!

Our experience was easy

Our experience was easy thanks to the information received from Shana