I have over 17 years of lending experience and have worked for major banks, where I learned that bigger is definitely not better when it comes to providing excellent customer service to my clients. For over two years, I had been referring clients to Primary Residential Mortgage, so when it came time to make a change, the decision to work with Primary Residential Mortgage was an easy one.
Ratings & Reviews
I liked the personalized service
Shaun and the team made this a very easy process. We were using a VA loan, so there are more requirements to satisfy, yet they kept us aware of everything as they were progressing. Shaun and the team at PRMI made this almost painless (as any mortgage process can be). I would absolutely recommend them for anyone that is looking for mortgage broker in the area they serve. Thanks Shaun, Amber, Ashley and all the rest of the folks!
Bruce from Chattanooga, TN
Shaun was absolutely fantastic! After losing a house because of a stalled loan, Shaun helped me make a difficult situation into a great one. He was patient and helpful throughout the whole pro******.even spending late hours working on my loan. He always kept me up to speed on every single step of the process, so I was never in the dark about where my loan was at. I really cannot say enough of how great he was during this process. I would (and do) recommend him to anyone buying a house. Shaun made a hectic situation like buying a new home a breeze.
Heidi from Etowah, TN