Here at loanDepot, it is all about customer service and providing our customers the most streamlined and efficient home loan financing process out there. Purchasing a new home or refinancing your current mortgage can be an extremely stressful task & my goal is to relieve that stress while making the experience relaxed as possible. My two goals: keeping my clients happy & of course, funding their loan. As an Executive Loan Officer, it is my job to assist with the financial guidance & short/long term planning Americans are in search of. Please be sure to reach out directly to me with any questions you may have & ask for the Friends & Family link for pricing benefits.
Ratings & Reviews
Waaaaayyyyy more then I expected
My experience with Steven was so much more then I expected, I figured he was just gonna be another pawn on the board. Well I was very wrong. Nights/weekends he was always there to answer questions and walk me through every step of my refinance. Willing and eager to go above and beyond what I expected. As well as kept his word from start to finish!! And even received a personal phone call after was all said and done thanking me. A rare find in today’s day and age. A heck of a stand up guy. Will definitely work with him in the future. Thank you again Steven !!
Chad from Camp Verde, AZ
Steven Berry is the best
We worked with Steven on our initial refinance, and everything went very smoothly. He contacted us 6 months later and informed us that a refinance would help remove mortgage insurance as the value of the home has gone up, and he was able to get us a better rate. Best news? it took 3 weeks from beginning to end! Thank you Steven, and always a pleasure working with you!
Rughda from Roseville, CA
Very good experience
It was a very good experience working with Steven Berry for my home refinancing. Thank you Steve :).
Goutham from Apex, NC
It was perfect.
The entire process was done perfectly. I was very impressed working with them. They are very professional, they know their jobs well, has the knowledge and answers you're looking for to refinance your home.
They are very good listeners. And knowledgeable and professional to walk you through to generate the paperwork, you need to refinance a home. And to make ready for a new mortgage loan. They have the knowledge to help those that need support. I am very honored, to know them. You can really depend on them to make refinanceing easy. And they are good company people. They know how to work with customers needs.
Thank you very much.
John from Newcastle, OK
Smooth and straight forward experience
I had read some negative reviews beforehand but decided to give the Loan officer a chance and I immediately got good vibes from him that I was more than a commission. He took time to answer all of my questions. I was comparing with other quotes received and he patiently ran various scenarios with me until I was comfortable this was the route I wanted to take. Before turning me over to the next person in the process, he assured me he would be there throughout the whole process and afterwards and he kept that promise. My mortgage loan funded today and I received a personal follow up call thanking me for entrusting my business and reaffirming that he is here for the long haul. The whole process took 1 month and a signing agent came to my home, following Covid protocols, to complete the closing process. I would highly recommend LoanDepot.
Shaunda from Durham, NC