I Retired from the U.S. Cost Guard in 2016 and moved to Fort Myers FL with my wife who is a Pediatric Pharmacist. We have 2 children and a few furry ones as well. I have 5 years experience in the mortgage industry and plan on retiring a second time from it. I have a bachelors in business (organizational management) and have served in many senior positions in the military. What customer service means to me... I pride myself on being an expert in my field and providing the best customer experience, while upholding the utmost integrity. I want to make this an easy and stress free decision for you. I will help you determine whether a refinance or home purchase is cost-efficient and beneficial, this is my specialty. My goal is to make you want to give me referrals because you are so extremely happy with the outcome and service I provide. Work with someone sincere and professional that you can trust. I have a gift for identifying areas to add value to your loan, I think outside the box, something I was trained to do. Let me be the one who makes this process seamless for you!
Happy with my choice
I was happy to have all my questions answered. My current bank did not provide the answers I was hoping for, whether they were not interested in giving me an interest rate I was looking for, or I was ultimately not qualified. They did not inform me of my choices. I was highly disappointed at not having any information relayed to me to help me make an informed decision. Tom was extremely helpful.
Elizabeth from Palmdale, CA
Thomas Keeton did a great job at staying in contact with us and working out any problems we ran into or answering any questions we had about our loan. Actually, if it were not for Thomas Keeton we would have stopped the process of the loan during some frustrating times but Thomas was there for us until the end. Thomas is a man of his word and will stick with you and he is very easy to talk to and cares about the details. Thank you.
Paul from Selma, AL
Mr Keeton told me that I would receive a $500 credit if I moved forward with the loan. I was then told that it wouldn't show up on certain pieces of paperwork but that I would see it at closing. this did not happen. I did not receive the credit. Mr Keeton not responsive. He would respond to every 3rd or so email stating that he was working on it. I have all the emails to back this up. I would like the credit that I was promised.
DANIEL A from PELHAM, AL
In a truly insane process, Tom was the most helpful person a buyer could have hoped for. Our purchase of a townhouse in Fort Myers, FL was a very smooth and easy process. Tom navigated us through all phases of the process well beyond what I would have expected from a loan officer, and acted positively on my behalf when the process met some very unexpected hurdles. He'll be the first and only recommendation I have to any friends or family looking to finance their purchase of a home in the Fort Myers/Lee County area "
Rebecca from Fort Myers, FL
Thomas Helped Me when I needed help in getting a house for me and my family .... there was A little lack of communication but he got the job done and I thank him for that ... Thank You, Thomas Keeton
OLIVIER G from JACKSONVILLE, FL