What customer service means to me... I pride myself on being an expert in my field and providing the best customer experience, while upholding the utmost integrity. This is accomplished by making a potentially daunting task - easy, stress free, and informative. Helping a customer determine whether a refinance or home purchase is cost-efficient and beneficial is my specialty. My end goal is to retain a customer for life, who knows that they worked with a sincere professional that they trust. About Tim Apenbrinck Tim was born in St. Louis, MO and resides with his family in Louisville, KY. He has been in the mortgage industry since 2004, and has held positions as Sr. Mortgage Banker, Branch Manger, and General Manager. Tim graduated from University of Kentucky with a Bachelor of Business Administration Degree and enjoys live music, baseball, Iron Tribe Fitness, and family. Tim has a gift for identifying areas to add value to the company beyond the scope of his day to day responsibilities. He consistently seeks out opportunities to give his time and talents to improve processes and resources for the company and the consumer.
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Tim was extremely efficient ,
Tim was extremely efficient , proactive, and prompt in addressing my questions and requests.
He is very personable and a joy to work with.
BRET F from DAVENPORT, FL
Quick, friendly service. Kept
Quick, friendly service. Kept me up to date and provided easy transaction.
JEREMY D from ROCKPORT, WV
Great loan officer
Tim has been very helpful from the pre-approval till closing. His knowledge and expertise made the whole process smooth. Thank you Tim.
Akshay from Austin, TX
It felt like I was dealing with a local banker. Very happy with Tim!
Sostenes from Del Rio, TX
Awesome and fast!
Timothy, the loan originator, and Matthew, the processor COULD NOT have made it easier. I have been wanting to refinance for the past year, but dreaded starting the process due to the hassle it would be. If I would have known it was this easy, we would have completed it long ago.
Thanks for making it such a convenient and quick process!
kayla from Rock Hill, SC