What customer service means to me... I pride myself on being an expert in my field and providing the best customer experience, while upholding the utmost integrity. This is accomplished by making a potentially daunting task - easy, stress free, and informative. Helping a customer determine whether a refinance or home purchase is cost-efficient and beneficial is my specialty. My end goal is to retain a customer for life, who knows that they worked with a sincere professional that they trust. About Tim Apenbrinck Tim was born in St. Louis, MO and resides with his family in Louisville, KY. He has been in the mortgage industry since 2004, and has held positions as Sr. Mortgage Banker, Branch Manger, and General Manager. Tim graduated from University of Kentucky with a Bachelor of Business Administration Degree and enjoys live music, baseball, Iron Tribe Fitness, and family. Tim has a gift for identifying areas to add value to the company beyond the scope of his day to day responsibilities. He consistently seeks out opportunities to give his time and talents to improve processes and resources for the company and the consumer.
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So fast and easy don't need
So fast and easy don't need the client to furnish so much paperwork nice a dealing with AmeriSave love them
CHARLENE S from VALLEJO, CA
Tim swooped in to save the
Tim swooped in to save the day on my high interest rate for a mortgage quote from a competitor. Within a day he got me a much, much lower rate, and I was able to make an offer on my dream home. He was easy to work with, always in contact, and quick to answer questions. Ten out of ten!
SARAH L from EUREKA, CA
Tim was really great to work
Tim was really great to work with, always responsive and able to help with any issue I had regarding the loan.
SHRIHERSH R from AUSTIN, TX
Was so easy and fast
Was so easy and fast refinancing our house. Tim always emailed me back right away.
ROBBIE M from CALHOUN, GA
The digital interface
The digital interface sometimes seemed cumbersome, and I was required to upload the same items multiple times.
PAMELA C from WASHINGTON, DC