What customer service means to me... I pride myself on being an expert in my field and providing the best customer experience, while upholding the utmost integrity. This is accomplished by making a potentially daunting task - easy, stress free, and informative. Helping a customer determine whether a refinance or home purchase is cost-efficient and beneficial is my specialty. My end goal is to retain a customer for life, who knows that they worked with a sincere professional that they trust. About Tim Apenbrinck Tim was born in St. Louis, MO and resides with his family in Louisville, KY. He has been in the mortgage industry since 2004, and has held positions as Sr. Mortgage Banker, Branch Manger, and General Manager. Tim graduated from University of Kentucky with a Bachelor of Business Administration Degree and enjoys live music, baseball, Iron Tribe Fitness, and family. Tim has a gift for identifying areas to add value to the company beyond the scope of his day to day responsibilities. He consistently seeks out opportunities to give his time and talents to improve processes and resources for the company and the consumer.
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All numbers as promised, clear communication and closed on time!
STEVEN G from PORTLAND, OR
I would like to express my deepest thanks to Tim and his team. I recently completed a home mortgage refinance. I am so pleased. The process was smooth and painless. Believe me when I tell you, I had a lot of questions. Tim answered everyone in the quickness. He was so nice and professional. Thank you Tim and your coworkers at Amerisave.
BRIAN N from HUNTINGDON VALLEY, PA
AmeriSave was easy to work with and had patience with us as we are not computer savvy. The only issue we had was with the underwriter needing the same documents multiple times. Glad we picked amerisave
DOROTHY G from PAISLEY, FL
Tim was an advocate for our refi. He was always available to discuss any matter that should come up from updated interest rates, fees, appraisals, etc. would definitely recommend Tim and Amerisave should be happy to have a professional such as him.
MATTHEW J from WOODBURY, MN
Tim took an unpleasant situation I had with previous loan manager and turned it around and pulled the loan through despite challenges.
JOYCE U from WASHINGTON, DC