What customer service means to me... I pride myself on being an expert in my field and providing the best customer experience, while upholding the utmost integrity. This is accomplished by making a potentially daunting task - easy, stress free, and informative. Helping a customer determine whether a refinance or home purchase is cost-efficient and beneficial is my specialty. My end goal is to retain a customer for life, who knows that they worked with a sincere professional that they trust. About Tim Apenbrinck Tim was born in St. Louis, MO and resides with his family in Louisville, KY. He has been in the mortgage industry since 2004, and has held positions as Sr. Mortgage Banker, Branch Manger, and General Manager. Tim graduated from University of Kentucky with a Bachelor of Business Administration Degree and enjoys live music, baseball, Iron Tribe Fitness, and family. Tim has a gift for identifying areas to add value to the company beyond the scope of his day to day responsibilities. He consistently seeks out opportunities to give his time and talents to improve processes and resources for the company and the consumer.
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Tim was fast and efficient. The process was thorough and totally professional. He answered any question we had quickly and made us feel very secure even though everything was done virtually. This was one of the best experiences I’ve ever had with a mortgage company. Awesome job!
NELSON B from PONCHATOULA, LA
I decided to refinance with Amerisave based on their unbeatable rates. I had what I thought would be a simple VA IRRL refinance. However, it turned out being anything but simple. Tim was an expert that knew what to do every step of the way. I would definitely send friends and family to Tim for any future mortgage or refinance needs. He is amazing!!!
STEPHEN D from CLARKSBURG, MD
Tim was amazing and helpful from end to end.
His knowledge and advice were spot on, we are really glad to have found Tim and Amerisave!!
KEVIN L from SALT LAKE CITY, UT
Tim and everyone at Amerisave was excellent to work with. They were knowledgeable and explained all options clearly. The process was smooth and I was informed every step of the way. Highly recommend this company for all your mortgage needs.
ANTHONY R from LOUISVILLE, KY
Tim's level of transparency, advising, communication, service, and overall professionalism made my refinancing experience stress free and actually enjoyable. Tim's only concern was what was best for my personal situation and needs. At no time was anything pushed on me. Tim went through all of my options and we found what worked best for my situation. I have told close friends and family looking for loan and refinancing options about Tim and my great experience. I will continue to do so.
MATTHEW S from FORT LAUDERDALE, FL