William Givens Jr

William Givens Jr
12004 Shelbyville Rd, Louisville, KY, 40243 NMLS ID: 122311
About Me
Employed by: First Commonwealth Mortgage Inc.
Ratings & Reviews
Review Breakdown
- 5 Star (3)5 star reviews
- 4 Star (0)
- 3 Star (0)
- 2 Star (0)
- 1 Star (0)
Customer Service Excellence
Bill Givens is the very definition of customer service excellence! He made himself available at all hours of the day and night. He was extremely knowledgeable and patiently answered all of our million questions. His follow-up was outstanding. Our turnaround time to closing was tight but he made it happen. He was the reason we stayed with First Commonwealth even though we might have been able to get a better rate elsewhere. The loan process is not a whole lot of fun, but Bill made it practically a breeze. He gets 100 gold stars in my book!
Sandra from Blue Ridge, GA
Decades of Experience
Bill was fantastic from the moment we got in touch. I was operating on a very tight timeline, and he made my dream of closing on my home in three weeks a reality! He was available when I needed him, even outside of work hours. I was a first time buyer, and Bill was patient and shared all his vast knowledge with me. Bill explained my options and helped me see pros and cons. I truly valued the decades of experience he brought to the table as I navigated this process for the first time.
Samantha from Muncie, IN
Home Mortgage
Bill was great, very responsive, very helpful
AnneLiese from Winter Park, FL